Google Messages migration nightmare: Former Samsung Messages users see chats disappear in real time

If you don’t know, Samsung is ending your Messages app and send your users to Google Messages. While the end of the road is in sight, July 2026More and more users are migrating to Google’s solution. However, it seems that some of these users are encountering an issue where new and old chats suddenly disappear.

Former Samsung Messages users who switched to Google Messages claim their chats have disappeared. a person in reddit says that several of their chats have disappeared and they cannot recover them despite reinstalling the app, clearing the cache and restarting their phone. Another user claims they saw a message they sent disappear right before their eyes.

Beyond Google support pageA product expert responded to a similar complaint. In their response, they confirm that this issue has been a “widely reported trend as Samsung officially removes Samsung Messages.” The expert also confirms that the error is most likely due to a delay in synchronization and reindexing, rather than a permanent deletion. They add that if you have RCS messages that were “hosted by a carrier rather than Google’s Jibe server, those specific messages may not be transferred to Google Messages.”

If you are also experiencing this problem, there are some solutions you can try. Google’s product expert recommends waiting more than 48 hours if you’ve just changed or just noticed the problem. They add that you should keep your phone plugged in and connected to Wi-Fi to allow indexing to finish. Or you can use the “Sync Force” trick, which involves the following steps:

• Reset Samsung Messages as your default SMS app
• Restart your phone
• Open Samsung Messages and wait a few minutes for it to load the local database
• Go back to Google Messages and set it as default again

Additionally, some missing texts may have been incorrectly categorized as “unknown” after migration. The product expert recommends checking messages from unknown senders.