If you are one of the more than 429,000 people who own a Casely Power Pod 5,000mAh E33A portable charger, you should dispose of it safely and as quickly as possible.
The US Consumer Product Safety Commission (CPSC) announced a call for customers to stop using the devices after reports of many injuries and one death. The power bank was first remembered in April 2025 after 51 incidents in which devices were found to “overheat, expand and catch fire.”
Since then, a further 28 complaints have been made, and in August 2024 a serious incident occurred when a 75-year-old woman was charging her phone and the battery exploded. The USCPSC said, “The victim suffered second and third degree burns and later died from complications of his injuries.”
Earlier this year, a 47-year-old woman was also using the product on a plane when it caught fire, giving her first-degree burns.
Casely’s E33A power bank was sold on its own website, Amazon, and other retailers between March 2022 and September 2024. The price ranged from $30 to $70, depending on when and where you bought it.
The recall offers a free replacement with a non-defective product, or you can opt for an equivalent Casely store credit. There is no cash option.
To initiate a recall, it asks you to take a photo of the front of the power bank with the word “Recalled” followed by today’s date written in permanent marker. The second photo should show the back of the product, including the model number.
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Send your photos to Casely Recall Website to start the process. Once you have done that, you will be contacted to request a replacement or your credit. Disposing of the defective power bank is your responsibility and the CPSC warns users not to throw it in the trash as it may pose a fire hazard.
The CPSC says: “Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to an HHW collection center, contact them in advance and ask them if they accept recalled lithium-ion batteries. If they do not, contact your municipality for further guidance.”
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