The new service, available today in Asia, Europe and Latin America, allows guests to pre-book airport and station transfers directly in the Airbnb app. Not available in the US, Canada, or Africa. still.
Airbnb has launched private car transfers in more than 125 cities across Asia, Europe and Latin America, partnering with UK-based airport transfer company Welcome Pickups to add the service to its Airbnb Services feature in the app.
Starting today, guests booking stays in eligible cities, including Paris, Bali, and Mexico City, will see an option to pre-book a private car to or from their listing directly in the Travel tab.
The service is not yet available in the United States, Canada or Africa, although Airbnb has indicated it plans to expand to those regions.
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The feature follows a pilot in early 2026 in Europe and Asia, where thousands of guests used the service and gave it an average rating of 4.96 out of 5.
Welcome pickup truck service through Airbnb Services. Credits: Airbnb
Covers both directions: arriving guests can choose a meet and greet option with a designated driver waiting at the airport or station; Departing guests can be picked up directly from your Airbnb listing.
Reservations are made, viewed and modified entirely within the Airbnb app, without having to switch to the Welcome Pickups platform itself.
The partnership is the latest step in Airbnb’s effort to expand far beyond accommodations. The company launched Airbnb Services in May 2025 with ten categories – chefs, photography, massages, spa treatments, personal training, hair, makeup, nails, prepared meals and catering – in 260 cities.
Transfers in private vehicles are the latest addition. CEO Brian Chesky pointed to the airport pickup pilot on an earnings call earlier this year along with grocery delivery as part of an ambition to own the “entire journey,” not just the stay.
At ITB Berlin in March, Airbnb executives described the vision as covering vacation rentals, hotels and airport trips all in one place.
Dave Stephenson, Airbnb’s chief commercial officer, said the partnership is “Designed to enhance the guest’s stay from the moment of arrival.”
Alex Trimis, CEO of Welcome Pickups, described the integration as adding the company’s existing airport shuttle product. “straight into the journey.”
For Airbnb, the strategic logic is clear: airport pickup is one of the most frictional moments in any trip, occurring right after the reservation is confirmed, and handling it within the app prevents users from opening a competitor’s product precisely at that vulnerable moment.
More cities are expected to be added throughout 2026.
